Sharing Machine sells drinkware, prints, books, CDs, and other merchandise by Drew & Natalie Dee. All of our merchandise ships from our Columbus, OH warehouse approximately once per week. If you have a special request or question about when your order will arrive, please email Drew at firstname.lastname@example.org. We will attempt to get you the stuff you want in the timeframe you want, but please understand that we only ship once a week and Drew typically does not believe that webcomic merchandise is a life-or-death matter, and will probably even make fun of you if you do that "Customer is always right" stuff.
If you are inside the USA you will receive your items in 2-4 weeks from the date you order, possibly sooner. If you're outside the USA it will be anywhere from 2 weeks to 6 weeks depending on where you live, how heavy the box is, and which direction the wind is blowing.
We gladly replace broken or damaged merchandise. However, we operate strictly on a "no refund, no exchange, no return" policy for merchandise that arrives in acceptable condition. If you want to request one of these three things that we don't do, email email@example.com. We'll probably cave and do what you ask if you're reasonable, but if you're being unreasonable, we reserve the right to tell you no.
CHRISTMAS SHIPPING DEADLINES FOR 2016: Orders going to continental-48 US addresses (all states except AK/HI) must place their order ON OR BEFORE Monday, December 12th to guarantee arrival to the continental 48 states by Christmas Eve, December 24, 2016.
We cannot guarantee Christmas delivery to Hawaii, Alaska, Puerto Rico, APO/FPO, overseas territories, or any destination outside of the United States.
If you are outside the continental 48 states, order your Christmas gifts as soon as possible to give them the greatest chance of arriving before Christmas.
We can not guarantee delivery of merchandise on any specific day prior to Christmas Eve, so if you need your shipment to arrive BEFORE December 24, again, order as soon as possible to make it more likely to happen.
If you order on or after December 13th, your item(s) will ship between January 2-January 6, 2017. Unfortunately, due to holiday scheduling, we cannot ship your items earlier than this. Orders placed in January 2016 will ship in the usual timeframe.
By placing an order at thenewsharingmachine.com you agree that you agree to all of the above.
For questions about your order, please email firstname.lastname@example.org. We reply to email 365 days a year.